Fernando K. - 23.11.2016
I've been a loyal Thomann customer for several years. I always praised their Customer Service and clean, efficient processes. Until then I didn't buy from Musix more often simply because your prices were significantly higher in the items I was buying. I'm always happy to pay a slightly higher price to support local companies...anywhere up to 10% is perfectly acceptable to me.
But in my last 2 purchases you folks showed interest in capturing my business, and somehow levelled your prices to a reasonable price premium. That difference I'm happy to pay, to buy from a Swiss company. Your excellent customer service is the last bit that convinced me to put Musix as my first stop for shopping.
Thank you !
Ali A. - 10.04.2015
I can't thank you enough for your advices and follow up, and I'm recommending Musix to my friends here, I will also put a nice word in the piano forum I have been checking :)
Mark S. - 26.08.2016
We have all of the order delivered already !! That was fantastic service thank you so much.
The boys (and myself) are very happy with both the guitars and are looking forward to their first lesson tomorrow.
Stephen F. - 20.11.2013
Many thanks for the incredible customer service -- the replacement part arrived and works perfectly. Musix rocks!
Daniel d. - 14.09.2015
Thank you for your help, and for letting me know that the originally ordered case was not the right option. That has certainly spared me the trouble of having to contact MusiX for a return and exchange.
Ali A. - 15.09.2015
I received the headphones today, it took me 5 second to make the decision to keep them, they are amazing.
Once again you provide the best, even better than what I had in mind. Thanks!
Kevin L. - 02.02.2011
Thanks - It was a pleasure to do business with you. I appreciate all the extra help on your part. I certainly will look at your sight for anything more I may need.
Antonio F. - 06.04.2013
I received the piano yesterday as expected and I'm absolutely happy about it. Thank you and your colleagues for sorting it out.
Grégoire B. - 26.05.2014
You guys are truly fast! Have a great week-end, gb
Merijn v. - 09.02.2015
package has arrived! all good
thank you for all the help