Customer feedbacks
Fernando K. - 23.11.2016
I've been a loyal Thomann customer for several years. I always praised their Customer Service and clean, efficient processes. Until then I didn't buy from Musix more often simply because your prices were significantly higher in the items I was buying. I'm always happy to pay a slightly higher price to support local companies...anywhere up to 10% is perfectly acceptable to me. But in my last 2 purchases you folks showed interest in capturing my business, and somehow levelled your prices to a reasonable price premium. That difference I'm happy to pay, to buy from a Swiss company. Your excellent customer service is the last bit that convinced me to put Musix as my first stop for shopping. Thank you !
Ali A. - 10.04.2015
I can't thank you enough for your advices and follow up, and I'm recommending Musix to my friends here, I will also put a nice word in the piano forum I have been checking :)
Kevin A. - 21.12.2015
thanks for your help, speaker arrived Saturday morning as expected and worked great that evening. Payment already made electronically to reach your account tomorrow. Great service, thanks
Kevin L. - 02.02.2011
Thanks - It was a pleasure to do business with you. I appreciate all the extra help on your part. I certainly will look at your sight for anything more I may need.
Daniel d. - 14.09.2015
Thank you for your help, and for letting me know that the originally ordered case was not the right option. That has certainly spared me the trouble of having to contact MusiX for a return and exchange.
Stephen F. - 20.11.2013
Many thanks for the incredible customer service -- the replacement part arrived and works perfectly. Musix rocks!
Yan S. - 13.07.2016
I love the new piano! The quality of the product and sound is just amazing. I was also very impressed by the efficiency and professionalism of your service - in true Swiss standard! By the way, I'll visit your shop in Bern on Thursday afternoon. My best wish to the prosperity of your business!
Leonel B. - 08.01.2016
Excellent. Thank you very much for your support. Best regards, Leonel Bego
Alexandre B. - 25.10.2016
Thanks again for your dedication and professionalism
Clare S. - 23.08.2016
I am very impressed by the prompt service you provided and will certainly use Musix again!
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