Customer feedbacks
Daniel d. - 14.09.2015
Thank you for your help, and for letting me know that the originally ordered case was not the right option. That has certainly spared me the trouble of having to contact MusiX for a return and exchange.
Andreas M. - 01.10.2013
Thank you. I found your service excellent - if I can write a review or rating online for you please let me know.
Fernando K. - 23.11.2016
I've been a loyal Thomann customer for several years. I always praised their Customer Service and clean, efficient processes. Until then I didn't buy from Musix more often simply because your prices were significantly higher in the items I was buying. I'm always happy to pay a slightly higher price to support local companies...anywhere up to 10% is perfectly acceptable to me. But in my last 2 purchases you folks showed interest in capturing my business, and somehow levelled your prices to a reasonable price premium. That difference I'm happy to pay, to buy from a Swiss company. Your excellent customer service is the last bit that convinced me to put Musix as my first stop for shopping. Thank you !
Antonio F. - 06.04.2013
I received the piano yesterday as expected and I'm absolutely happy about it. Thank you and your colleagues for sorting it out.
Bruce C. - 16.04.2012
You guys are the best. I can't stop shopping with you!
Kevin A. - 21.12.2015
thanks for your help, speaker arrived Saturday morning as expected and worked great that evening. Payment already made electronically to reach your account tomorrow. Great service, thanks
Alexandre B. - 25.10.2016
Thanks again for your dedication and professionalism
Grégoire B. - 26.05.2014
You guys are truly fast! Have a great week-end, gb
Manuel P. - 25.05.2016
Thanks for your reply and help on this matter, The seriousness of your follow -up and fast reply are a great sign of service :-) Congratulations. Continue this way. Yes there are always way to improve. And I am glad I could contribute to that . At least , you have won my sympathy again... :-) I am looking forward to receiving the Guitar
Yan S. - 13.07.2016
I love the new piano! The quality of the product and sound is just amazing. I was also very impressed by the efficiency and professionalism of your service - in true Swiss standard! By the way, I'll visit your shop in Bern on Thursday afternoon. My best wish to the prosperity of your business!
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