Customer feedbacks
Clare S. - 23.08.2016
I am very impressed by the prompt service you provided and will certainly use Musix again!
Yan S. - 13.07.2016
I love the new piano! The quality of the product and sound is just amazing. I was also very impressed by the efficiency and professionalism of your service - in true Swiss standard! By the way, I'll visit your shop in Bern on Thursday afternoon. My best wish to the prosperity of your business!
Maria P. - 22.07.2016
I have to compliment Alberto Cusenza. I had some issues with the payment and everything, and he was super patient and answered my emails pretty quick. I'll wait for my order, but until now I really like how your store have so many options of instruments (I'm from Brazil and for me it's even weird that some cities such as Interlaken doesn't have any store as Musix) Your e-commerce was super helpful as well as your team. Have a nice evening!
Grégoire B. - 26.05.2014
You guys are truly fast! Have a great week-end, gb
Daniel d. - 14.09.2015
Thank you for your help, and for letting me know that the originally ordered case was not the right option. That has certainly spared me the trouble of having to contact MusiX for a return and exchange.
Alexandre B. - 25.10.2016
Thanks again for your dedication and professionalism
Fernando K. - 23.11.2016
I've been a loyal Thomann customer for several years. I always praised their Customer Service and clean, efficient processes. Until then I didn't buy from Musix more often simply because your prices were significantly higher in the items I was buying. I'm always happy to pay a slightly higher price to support local companies...anywhere up to 10% is perfectly acceptable to me. But in my last 2 purchases you folks showed interest in capturing my business, and somehow levelled your prices to a reasonable price premium. That difference I'm happy to pay, to buy from a Swiss company. Your excellent customer service is the last bit that convinced me to put Musix as my first stop for shopping. Thank you !
Bruce C. - 16.04.2012
You guys are the best. I can't stop shopping with you!
Fardin V. - 09.09.2016
I received the shipment today and thank you very much for your fantastic services.
Manuel P. - 25.05.2016
Thanks for your reply and help on this matter, The seriousness of your follow -up and fast reply are a great sign of service :-) Congratulations. Continue this way. Yes there are always way to improve. And I am glad I could contribute to that . At least , you have won my sympathy again... :-) I am looking forward to receiving the Guitar
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      Excelsior 3-chörig Flachgriff 96 Bass
      CHF 2800.00
      MusiX Giebenach
      MusiX AG
      Sägeweg 15
      4304 Giebenach BL
      Giebenach
      Tel: 061 813 11 77
      Due to the current construction to expand our customer and instrument testing area, our showroom-section in Giebenach will be closed until presumably the middle of December 2016. Pickups are however not affected by this temporary inconvenience.

      We therefore look forward to welcoming you during our normal opening hours, as advertised on our website.

      We kindly thank you for your understanding and hope to see you soon!

      Tu-Fr: 10h-12h + 13:30-17h
      Sa: 10h-16h

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