Customer feedbacks
Manuel P. - 25.05.2016
Thanks for your reply and help on this matter, The seriousness of your follow -up and fast reply are a great sign of service :-) Congratulations. Continue this way. Yes there are always way to improve. And I am glad I could contribute to that . At least , you have won my sympathy again... :-) I am looking forward to receiving the Guitar
Clare S. - 23.08.2016
I am very impressed by the prompt service you provided and will certainly use Musix again!
Fardin V. - 09.09.2016
I received the shipment today and thank you very much for your fantastic services.
Iván R. - 12.09.2016
Today I bought an Electric Guitar at Niederlenz (Lenzburg). I came a few minutes before to the closing time and the dealer stayed with me until 17.30h. He tested the guitar I wanted to buy with different amplifiers and advised me about which one was better. He was very close and kindly. Nice man. Congrats!!
Maria P. - 22.07.2016
I have to compliment Alberto Cusenza. I had some issues with the payment and everything, and he was super patient and answered my emails pretty quick. I'll wait for my order, but until now I really like how your store have so many options of instruments (I'm from Brazil and for me it's even weird that some cities such as Interlaken doesn't have any store as Musix) Your e-commerce was super helpful as well as your team. Have a nice evening!
Fernando K. - 23.11.2016
I've been a loyal Thomann customer for several years. I always praised their Customer Service and clean, efficient processes. Until then I didn't buy from Musix more often simply because your prices were significantly higher in the items I was buying. I'm always happy to pay a slightly higher price to support local companies...anywhere up to 10% is perfectly acceptable to me. But in my last 2 purchases you folks showed interest in capturing my business, and somehow levelled your prices to a reasonable price premium. That difference I'm happy to pay, to buy from a Swiss company. Your excellent customer service is the last bit that convinced me to put Musix as my first stop for shopping. Thank you !
Ali A. - 10.04.2015
I can't thank you enough for your advices and follow up, and I'm recommending Musix to my friends here, I will also put a nice word in the piano forum I have been checking :)
Stephen F. - 20.11.2013
Many thanks for the incredible customer service -- the replacement part arrived and works perfectly. Musix rocks!
Grégoire B. - 26.05.2014
You guys are truly fast! Have a great week-end, gb
David W. - 10.02.2014
Many thanks for the great service provided late on Saturday afternoon and for preparing all ordered goods. Saturday evening the kit was up and running, I'm impressed.
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      Free delivery in Switzerland from CHF 50.-
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      CHF 13.20
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      CHF 13.20
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      • Dämpfer mit eingebautem Magnet
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      CHF 15.20
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      • Dämpfer für Streichinstrumente
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      CHF 11.30
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      CHF 13.00
      MusiX Giebenach
      MusiX AG
      Sägeweg 15
      4304 Giebenach BL
      Giebenach
      Tel: 061 813 11 77

      Closed on 05.06.2017
      Mo: Only pickup 10h-12h + 13:30-17:30
      Tu-Fr: 10h-12h + 13:30-17:30
      Sa: 10h-16h

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      Customer feedbacks
      Fardin V. - 09.09.2016
      I received the shipment today and thank you very much for your fantastic services.
      Kevin L. - 02.02.2011
      Thanks - It was a pleasure to do business with you. I appreciate all the extra help on your part. I certainly will look at your sight for anything more I may need.
      Yan S. - 13.07.2016
      I love the new piano! The quality of the product and sound is just amazing. I was also very impressed by the efficiency and professionalism of your service - in true Swiss standard! By the way, I'll visit your shop in Bern on Thursday afternoon. My best wish to the prosperity of your business!
      Alexandre B. - 25.10.2016
      Thanks again for your dedication and professionalism
      Mark S. - 26.08.2016
      We have all of the order delivered already !! That was fantastic service thank you so much. The boys (and myself) are very happy with both the guitars and are looking forward to their first lesson tomorrow.
      Fernando K. - 23.11.2016
      I've been a loyal Thomann customer for several years. I always praised their Customer Service and clean, efficient processes. Until then I didn't buy from Musix more often simply because your prices were significantly higher in the items I was buying. I'm always happy to pay a slightly higher price to support local companies...anywhere up to 10% is perfectly acceptable to me. But in my last 2 purchases you folks showed interest in capturing my business, and somehow levelled your prices to a reasonable price premium. That difference I'm happy to pay, to buy from a Swiss company. Your excellent customer service is the last bit that convinced me to put Musix as my first stop for shopping. Thank you !
      Manuel P. - 25.05.2016
      Thanks for your reply and help on this matter, The seriousness of your follow -up and fast reply are a great sign of service :-) Congratulations. Continue this way. Yes there are always way to improve. And I am glad I could contribute to that . At least , you have won my sympathy again... :-) I am looking forward to receiving the Guitar
      Antonio B. - 27.12.2016
      Delivered in Swiss Alpine Style!!! Love you guys at Musix.ch Thank you everyone!
      Daniel d. - 14.09.2015
      Thank you for your help, and for letting me know that the originally ordered case was not the right option. That has certainly spared me the trouble of having to contact MusiX for a return and exchange.
      Maria P. - 22.07.2016
      I have to compliment Alberto Cusenza. I had some issues with the payment and everything, and he was super patient and answered my emails pretty quick. I'll wait for my order, but until now I really like how your store have so many options of instruments (I'm from Brazil and for me it's even weird that some cities such as Interlaken doesn't have any store as Musix) Your e-commerce was super helpful as well as your team. Have a nice evening!
      How can we help you?MusiX chat