Ali A. - 10.04.2015
I can't thank you enough for your advices and follow up, and I'm recommending Musix to my friends here, I will also put a nice word in the piano forum I have been checking :)
Andreas M. - 01.10.2013
Thank you. I found your service excellent - if I can write a review or rating online for you please let me know.
Fernando K. - 23.11.2016
I've been a loyal Thomann customer for several years. I always praised their Customer Service and clean, efficient processes. Until then I didn't buy from Musix more often simply because your prices were significantly higher in the items I was buying. I'm always happy to pay a slightly higher price to support local companies...anywhere up to 10% is perfectly acceptable to me.
But in my last 2 purchases you folks showed interest in capturing my business, and somehow levelled your prices to a reasonable price premium. That difference I'm happy to pay, to buy from a Swiss company. Your excellent customer service is the last bit that convinced me to put Musix as my first stop for shopping.
Thank you !
Manuel P. - 25.05.2016
Thanks for your reply and help on this matter,
The seriousness of your follow -up and fast reply are a great sign of service :-)
Congratulations. Continue this way.
Yes there are always way to improve. And I am glad I could contribute to that .
At least , you have won my sympathy again... :-)
I am looking forward to receiving the Guitar
David W. - 10.02.2014
Many thanks for the great service provided late on Saturday afternoon and for preparing all ordered goods. Saturday evening the kit was up and running, I'm impressed.
Nadiya H. - 30.07.2015
Thanks for the very nice service - we got the piano today. Amazing job!
Alexandre B. - 25.10.2016
Thanks again for your dedication and professionalism
Ali A. - 15.09.2015
I received the headphones today, it took me 5 second to make the decision to keep them, they are amazing.
Once again you provide the best, even better than what I had in mind. Thanks!
Antonio F. - 06.04.2013
I received the piano yesterday as expected and I'm absolutely happy about it. Thank you and your colleagues for sorting it out.
Stephen F. - 20.11.2013
Many thanks for the incredible customer service -- the replacement part arrived and works perfectly. Musix rocks!