Customer feedbacks
Fernando K. - 23.11.2016
I've been a loyal Thomann customer for several years. I always praised their Customer Service and clean, efficient processes. Until then I didn't buy from Musix more often simply because your prices were significantly higher in the items I was buying. I'm always happy to pay a slightly higher price to support local companies...anywhere up to 10% is perfectly acceptable to me. But in my last 2 purchases you folks showed interest in capturing my business, and somehow levelled your prices to a reasonable price premium. That difference I'm happy to pay, to buy from a Swiss company. Your excellent customer service is the last bit that convinced me to put Musix as my first stop for shopping. Thank you !
Ali A. - 15.09.2015
I received the headphones today, it took me 5 second to make the decision to keep them, they are amazing. Once again you provide the best, even better than what I had in mind. Thanks!
Iván R. - 12.09.2016
Today I bought an Electric Guitar at Niederlenz (Lenzburg). I came a few minutes before to the closing time and the dealer stayed with me until 17.30h. He tested the guitar I wanted to buy with different amplifiers and advised me about which one was better. He was very close and kindly. Nice man. Congrats!!
David W. - 10.02.2014
Many thanks for the great service provided late on Saturday afternoon and for preparing all ordered goods. Saturday evening the kit was up and running, I'm impressed.
Ali A. - 10.04.2015
I can't thank you enough for your advices and follow up, and I'm recommending Musix to my friends here, I will also put a nice word in the piano forum I have been checking :)
Stephen F. - 20.11.2013
Many thanks for the incredible customer service -- the replacement part arrived and works perfectly. Musix rocks!
Kevin L. - 02.02.2011
Thanks - It was a pleasure to do business with you. I appreciate all the extra help on your part. I certainly will look at your sight for anything more I may need.
Daniel L. - 14.09.2015
Thank you for your help, and for letting me know that the originally ordered case was not the right option. That has certainly spared me the trouble of having to contact MusiX for a return and exchange.
Maria P. - 22.07.2016
I have to compliment Alberto Cusenza. I had some issues with the payment and everything, and he was super patient and answered my emails pretty quick. I'll wait for my order, but until now I really like how your store have so many options of instruments (I'm from Brazil and for me it's even weird that some cities such as Interlaken doesn't have any store as Musix) Your e-commerce was super helpful as well as your team. Have a nice evening!
Mark S. - 26.08.2016
We have all of the order delivered already !! That was fantastic service thank you so much. The boys (and myself) are very happy with both the guitars and are looking forward to their first lesson tomorrow.
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      Customer feedbacks
      Ali A. - 15.09.2015
      I received the headphones today, it took me 5 second to make the decision to keep them, they are amazing. Once again you provide the best, even better than what I had in mind. Thanks!
      Antonio F. - 06.04.2013
      I received the piano yesterday as expected and I'm absolutely happy about it. Thank you and your colleagues for sorting it out.
      Mark S. - 26.08.2016
      We have all of the order delivered already !! That was fantastic service thank you so much. The boys (and myself) are very happy with both the guitars and are looking forward to their first lesson tomorrow.
      Nadiya H. - 30.07.2015
      Thanks for the very nice service - we got the piano today. Amazing job! Best regards
      Kevin L. - 02.02.2011
      Thanks - It was a pleasure to do business with you. I appreciate all the extra help on your part. I certainly will look at your sight for anything more I may need.
      Clare S. - 23.08.2016
      I am very impressed by the prompt service you provided and will certainly use Musix again!
      Merijn v. - 09.02.2015
      package has arrived! all good thank you for all the help
      Ali A. - 10.04.2015
      I can't thank you enough for your advices and follow up, and I'm recommending Musix to my friends here, I will also put a nice word in the piano forum I have been checking :)
      Grégoire B. - 26.05.2014
      You guys are truly fast! Have a great week-end, gb
      Eduardo H. - 16.02.2015
      thanks for your attention to my order, your shop is the best, great service.
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