Fernando K. - 23.11.2016
I've been a loyal Thomann customer for several years. I always praised their Customer Service and clean, efficient processes. Until then I didn't buy from Musix more often simply because your prices were significantly higher in the items I was buying. I'm always happy to pay a slightly higher price to support local companies...anywhere up to 10% is perfectly acceptable to me.
But in my last 2 purchases you folks showed interest in capturing my business, and somehow levelled your prices to a reasonable price premium. That difference I'm happy to pay, to buy from a Swiss company. Your excellent customer service is the last bit that convinced me to put Musix as my first stop for shopping.
Thank you !
Antonio B. - 27.12.2016
Delivered in Swiss Alpine Style!!!
Love you guys at Musix.ch
Thank you everyone!
David W. - 10.02.2014
Many thanks for the great service provided late on Saturday afternoon and for preparing all ordered goods. Saturday evening the kit was up and running, I'm impressed.
Fardin V. - 09.09.2016
I received the shipment today and thank you very much for your fantastic services.
Iván R. - 12.09.2016
Today I bought an Electric Guitar at Niederlenz (Lenzburg). I came a few minutes before to the closing time and the dealer stayed with me until 17.30h. He tested the guitar I wanted to buy with different amplifiers and advised me about which one was better. He was very close and kindly. Nice man. Congrats!!
Kevin A. - 21.12.2015
thanks for your help, speaker arrived Saturday morning as
expected and worked great that evening. Payment already made electronically
to reach your account tomorrow. Great service, thanks
Manuel P. - 25.05.2016
Thanks for your reply and help on this matter,
The seriousness of your follow -up and fast reply are a great sign of service :-)
Congratulations. Continue this way.
Yes there are always way to improve. And I am glad I could contribute to that .
At least , you have won my sympathy again... :-)
I am looking forward to receiving the Guitar
Merijn v. - 09.02.2015
package has arrived! all good
thank you for all the help
Clare S. - 23.08.2016
I am very impressed by the prompt service you provided and will certainly use Musix again!
Stephen F. - 20.11.2013
Many thanks for the incredible customer service -- the replacement part arrived and works perfectly. Musix rocks!