Customer feedbacks
Fernando K. - 23.11.2016
I've been a loyal Thomann customer for several years. I always praised their Customer Service and clean, efficient processes. Until then I didn't buy from Musix more often simply because your prices were significantly higher in the items I was buying. I'm always happy to pay a slightly higher price to support local companies...anywhere up to 10% is perfectly acceptable to me. But in my last 2 purchases you folks showed interest in capturing my business, and somehow levelled your prices to a reasonable price premium. That difference I'm happy to pay, to buy from a Swiss company. Your excellent customer service is the last bit that convinced me to put Musix as my first stop for shopping. Thank you !
Mark S. - 26.08.2016
We have all of the order delivered already !! That was fantastic service thank you so much. The boys (and myself) are very happy with both the guitars and are looking forward to their first lesson tomorrow.
Yan S. - 13.07.2016
I love the new piano! The quality of the product and sound is just amazing. I was also very impressed by the efficiency and professionalism of your service - in true Swiss standard! By the way, I'll visit your shop in Bern on Thursday afternoon. My best wish to the prosperity of your business!
Ali A. - 10.04.2015
I can't thank you enough for your advices and follow up, and I'm recommending Musix to my friends here, I will also put a nice word in the piano forum I have been checking :)
Andreas M. - 01.10.2013
Thank you. I found your service excellent - if I can write a review or rating online for you please let me know.
Grégoire B. - 26.05.2014
You guys are truly fast! Have a great week-end, gb
David W. - 10.02.2014
Many thanks for the great service provided late on Saturday afternoon and for preparing all ordered goods. Saturday evening the kit was up and running, I'm impressed.
Stephen F. - 20.11.2013
Many thanks for the incredible customer service -- the replacement part arrived and works perfectly. Musix rocks!
Alexandre B. - 25.10.2016
Thanks again for your dedication and professionalism
Ali A. - 15.09.2015
I received the headphones today, it took me 5 second to make the decision to keep them, they are amazing. Once again you provide the best, even better than what I had in mind. Thanks!
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      MusiX Giebenach
      MusiX AG
      Sägeweg 15
      4304 Giebenach BL
      Giebenach
      Tel: 061 813 11 77

      Closed on 05.06.2017
      Mo: Only pickup 10h-12h + 13:30-17:30
      Tu-Fr: 10h-12h + 13:30-17:30
      Sa: 10h-16h

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      MusiX Bern
      MusiX AG
      Maulbeerstr. 8
      3011 Bern BE
      Bern
      Tel: 031 382 04 86

      Closed on 05.06.2017
      Tu-Fr: 13h-18:30
      Sa: 09h-16h

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      Customer feedbacks
      Fernando K. - 23.11.2016
      I've been a loyal Thomann customer for several years. I always praised their Customer Service and clean, efficient processes. Until then I didn't buy from Musix more often simply because your prices were significantly higher in the items I was buying. I'm always happy to pay a slightly higher price to support local companies...anywhere up to 10% is perfectly acceptable to me. But in my last 2 purchases you folks showed interest in capturing my business, and somehow levelled your prices to a reasonable price premium. That difference I'm happy to pay, to buy from a Swiss company. Your excellent customer service is the last bit that convinced me to put Musix as my first stop for shopping. Thank you !
      Stephen F. - 20.11.2013
      Many thanks for the incredible customer service -- the replacement part arrived and works perfectly. Musix rocks!
      Kevin L. - 02.02.2011
      Thanks - It was a pleasure to do business with you. I appreciate all the extra help on your part. I certainly will look at your sight for anything more I may need.
      Antonio B. - 27.12.2016
      Delivered in Swiss Alpine Style!!! Love you guys at Musix.ch Thank you everyone!
      Antonio F. - 06.04.2013
      I received the piano yesterday as expected and I'm absolutely happy about it. Thank you and your colleagues for sorting it out.
      Ali A. - 15.09.2015
      I received the headphones today, it took me 5 second to make the decision to keep them, they are amazing. Once again you provide the best, even better than what I had in mind. Thanks!
      Clare S. - 23.08.2016
      I am very impressed by the prompt service you provided and will certainly use Musix again!
      David W. - 10.02.2014
      Many thanks for the great service provided late on Saturday afternoon and for preparing all ordered goods. Saturday evening the kit was up and running, I'm impressed.
      Bruce C. - 16.04.2012
      You guys are the best. I can't stop shopping with you!
      Grégoire B. - 26.05.2014
      You guys are truly fast! Have a great week-end, gb
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