Customer feedbacks
Leonel B. - 08.01.2016
Excellent. Thank you very much for your support. Best regards, Leonel Bego
Clare S. - 23.08.2016
I am very impressed by the prompt service you provided and will certainly use Musix again!
Kevin A. - 21.12.2015
thanks for your help, speaker arrived Saturday morning as expected and worked great that evening. Payment already made electronically to reach your account tomorrow. Great service, thanks
Alexandre B. - 25.10.2016
Thanks again for your dedication and professionalism
Maria P. - 22.07.2016
I have to compliment Alberto Cusenza. I had some issues with the payment and everything, and he was super patient and answered my emails pretty quick. I'll wait for my order, but until now I really like how your store have so many options of instruments (I'm from Brazil and for me it's even weird that some cities such as Interlaken doesn't have any store as Musix) Your e-commerce was super helpful as well as your team. Have a nice evening!
Merijn v. - 09.02.2015
package has arrived! all good thank you for all the help
Fernando K. - 23.11.2016
I've been a loyal Thomann customer for several years. I always praised their Customer Service and clean, efficient processes. Until then I didn't buy from Musix more often simply because your prices were significantly higher in the items I was buying. I'm always happy to pay a slightly higher price to support local companies...anywhere up to 10% is perfectly acceptable to me. But in my last 2 purchases you folks showed interest in capturing my business, and somehow levelled your prices to a reasonable price premium. That difference I'm happy to pay, to buy from a Swiss company. Your excellent customer service is the last bit that convinced me to put Musix as my first stop for shopping. Thank you !
Ali A. - 10.04.2015
I can't thank you enough for your advices and follow up, and I'm recommending Musix to my friends here, I will also put a nice word in the piano forum I have been checking :)
Grégoire B. - 26.05.2014
You guys are truly fast! Have a great week-end, gb
Stephen F. - 20.11.2013
Many thanks for the incredible customer service -- the replacement part arrived and works perfectly. Musix rocks!
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      MusiX Giebenach
      MusiX AG
      Sägeweg 15
      4304 Giebenach BL
      Giebenach
      Tel: 061 813 11 77
      Due to the current construction to expand our customer and instrument testing area, our showroom-section in Giebenach will be closed until presumably the middle of December 2016. Pickups are however not affected by this temporary inconvenience.

      We therefore look forward to welcoming you during our normal opening hours, as advertised on our website.

      We kindly thank you for your understanding and hope to see you soon!

      Tu-Fr: 10h-12h + 13:30-17h
      Sa: 10h-16h

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