Customer feedbacks
Mark S. - 26.08.2016
We have all of the order delivered already !! That was fantastic service thank you so much. The boys (and myself) are very happy with both the guitars and are looking forward to their first lesson tomorrow.
Daniel d. - 14.09.2015
Thank you for your help, and for letting me know that the originally ordered case was not the right option. That has certainly spared me the trouble of having to contact MusiX for a return and exchange.
Yan S. - 13.07.2016
I love the new piano! The quality of the product and sound is just amazing. I was also very impressed by the efficiency and professionalism of your service - in true Swiss standard! By the way, I'll visit your shop in Bern on Thursday afternoon. My best wish to the prosperity of your business!
Kevin L. - 02.02.2011
Thanks - It was a pleasure to do business with you. I appreciate all the extra help on your part. I certainly will look at your sight for anything more I may need.
Kevin A. - 21.12.2015
thanks for your help, speaker arrived Saturday morning as expected and worked great that evening. Payment already made electronically to reach your account tomorrow. Great service, thanks
Antonio F. - 06.04.2013
I received the piano yesterday as expected and I'm absolutely happy about it. Thank you and your colleagues for sorting it out.
Alexandre B. - 25.10.2016
Thanks again for your dedication and professionalism
Nadiya H. - 30.07.2015
Thanks for the very nice service - we got the piano today. Amazing job! Best regards
Stephen F. - 20.11.2013
Many thanks for the incredible customer service -- the replacement part arrived and works perfectly. Musix rocks!
Maria P. - 22.07.2016
I have to compliment Alberto Cusenza. I had some issues with the payment and everything, and he was super patient and answered my emails pretty quick. I'll wait for my order, but until now I really like how your store have so many options of instruments (I'm from Brazil and for me it's even weird that some cities such as Interlaken doesn't have any store as Musix) Your e-commerce was super helpful as well as your team. Have a nice evening!
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      Free delivery in Switzerland from CHF 50.-
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      MusiX Giebenach
      MusiX AG
      Sägeweg 15
      4304 Giebenach BL
      Giebenach
      Tel: 061 813 11 77

      Closed on 05.06.2017
      Mo: Only pickup 10h-12h + 13:30-17:30
      Tu-Fr: 10h-12h + 13:30-17:30
      Sa: 10h-16h

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      MusiX Bern
      MusiX AG
      Maulbeerstr. 8
      3011 Bern BE
      Bern
      Tel: 031 382 04 86

      Closed on 05.06.2017
      Tu-Fr: 13h-18:30
      Sa: 09h-16h

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      Customer feedbacks
      Bruce C. - 16.04.2012
      You guys are the best. I can't stop shopping with you!
      Manuel P. - 25.05.2016
      Thanks for your reply and help on this matter, The seriousness of your follow -up and fast reply are a great sign of service :-) Congratulations. Continue this way. Yes there are always way to improve. And I am glad I could contribute to that . At least , you have won my sympathy again... :-) I am looking forward to receiving the Guitar
      Mark S. - 26.08.2016
      We have all of the order delivered already !! That was fantastic service thank you so much. The boys (and myself) are very happy with both the guitars and are looking forward to their first lesson tomorrow.
      Andreas M. - 01.10.2013
      Thank you. I found your service excellent - if I can write a review or rating online for you please let me know.
      Alexandre B. - 25.10.2016
      Thanks again for your dedication and professionalism
      Iván R. - 12.09.2016
      Today I bought an Electric Guitar at Niederlenz (Lenzburg). I came a few minutes before to the closing time and the dealer stayed with me until 17.30h. He tested the guitar I wanted to buy with different amplifiers and advised me about which one was better. He was very close and kindly. Nice man. Congrats!!
      Fernando K. - 23.11.2016
      I've been a loyal Thomann customer for several years. I always praised their Customer Service and clean, efficient processes. Until then I didn't buy from Musix more often simply because your prices were significantly higher in the items I was buying. I'm always happy to pay a slightly higher price to support local companies...anywhere up to 10% is perfectly acceptable to me. But in my last 2 purchases you folks showed interest in capturing my business, and somehow levelled your prices to a reasonable price premium. That difference I'm happy to pay, to buy from a Swiss company. Your excellent customer service is the last bit that convinced me to put Musix as my first stop for shopping. Thank you !
      Clare S. - 23.08.2016
      I am very impressed by the prompt service you provided and will certainly use Musix again!
      Antonio B. - 27.12.2016
      Delivered in Swiss Alpine Style!!! Love you guys at Musix.ch Thank you everyone!
      Merijn v. - 09.02.2015
      package has arrived! all good thank you for all the help
      How can we help you?MusiX chat