Antonio F. - 06.04.2013
I received the piano yesterday as expected and I'm absolutely happy about it. Thank you and your colleagues for sorting it out.
Stephen F. - 20.11.2013
Many thanks for the incredible customer service -- the replacement part arrived and works perfectly. Musix rocks!
Ali A. - 10.04.2015
I can't thank you enough for your advices and follow up, and I'm recommending Musix to my friends here, I will also put a nice word in the piano forum I have been checking :)
Fernando K. - 23.11.2016
I've been a loyal Thomann customer for several years. I always praised their Customer Service and clean, efficient processes. Until then I didn't buy from Musix more often simply because your prices were significantly higher in the items I was buying. I'm always happy to pay a slightly higher price to support local companies...anywhere up to 10% is perfectly acceptable to me.
But in my last 2 purchases you folks showed interest in capturing my business, and somehow levelled your prices to a reasonable price premium. That difference I'm happy to pay, to buy from a Swiss company. Your excellent customer service is the last bit that convinced me to put Musix as my first stop for shopping.
Thank you !
Andreas M. - 01.10.2013
Thank you. I found your service excellent - if I can write a review or rating online for you please let me know.
Eduardo H. - 16.02.2015
thanks for your attention to my order, your shop is the best, great service.
Merijn v. - 09.02.2015
package has arrived! all good
thank you for all the help
Daniel d. - 14.09.2015
Thank you for your help, and for letting me know that the originally ordered case was not the right option. That has certainly spared me the trouble of having to contact MusiX for a return and exchange.
Yan S. - 13.07.2016
I love the new piano! The quality of the product and sound is just amazing. I was also very impressed by the efficiency and professionalism of your service - in true Swiss standard!
By the way, I'll visit your shop in Bern on Thursday afternoon.
My best wish to the prosperity of your business!
Clare S. - 23.08.2016
I am very impressed by the prompt service you provided and will certainly use Musix again!