Stephen F. - 20.11.2013
Many thanks for the incredible customer service -- the replacement part arrived and works perfectly. Musix rocks!
Kevin A. - 21.12.2015
thanks for your help, speaker arrived Saturday morning as
expected and worked great that evening. Payment already made electronically
to reach your account tomorrow. Great service, thanks
Eduardo H. - 16.02.2015
thanks for your attention to my order, your shop is the best, great service.
Grégoire B. - 26.05.2014
You guys are truly fast! Have a great week-end, gb
Fardin V. - 09.09.2016
I received the shipment today and thank you very much for your fantastic services.
Ali A. - 15.09.2015
I received the headphones today, it took me 5 second to make the decision to keep them, they are amazing.
Once again you provide the best, even better than what I had in mind. Thanks!
Manuel P. - 25.05.2016
Thanks for your reply and help on this matter,
The seriousness of your follow -up and fast reply are a great sign of service :-)
Congratulations. Continue this way.
Yes there are always way to improve. And I am glad I could contribute to that .
At least , you have won my sympathy again... :-)
I am looking forward to receiving the Guitar
Fernando K. - 23.11.2016
I've been a loyal Thomann customer for several years. I always praised their Customer Service and clean, efficient processes. Until then I didn't buy from Musix more often simply because your prices were significantly higher in the items I was buying. I'm always happy to pay a slightly higher price to support local companies...anywhere up to 10% is perfectly acceptable to me.
But in my last 2 purchases you folks showed interest in capturing my business, and somehow levelled your prices to a reasonable price premium. That difference I'm happy to pay, to buy from a Swiss company. Your excellent customer service is the last bit that convinced me to put Musix as my first stop for shopping.
Thank you !
Mark S. - 26.08.2016
We have all of the order delivered already !! That was fantastic service thank you so much.
The boys (and myself) are very happy with both the guitars and are looking forward to their first lesson tomorrow.
Ali A. - 10.04.2015
I can't thank you enough for your advices and follow up, and I'm recommending Musix to my friends here, I will also put a nice word in the piano forum I have been checking :)