I have to compliment Alberto Cusenza. I had some issues with the payment and everything, and he was super patient and answered my emails pretty quick. I'll wait for my order, but until now I really like how your store have so many options of instruments (I'm from Brazil and for me it's even weird that some cities such as Interlaken doesn't have any store as Musix) Your e-commerce was super helpful as well as your team. Have a nice evening!

I received the piano yesterday as expected and I'm absolutely happy about it. Thank you and your colleagues for sorting it out.

I've been a loyal Thomann customer for several years. I always praised their Customer Service and clean, efficient processes. Until then I didn't buy from Musix more often simply because your prices were significantly higher in the items I was buying. I'm always happy to pay a slightly higher price to support local companies...anywhere up to 10% is perfectly acceptable to me. But in my last 2 purchases you folks showed interest in capturing my business, and somehow levelled your prices to a reasonable price premium. That difference I'm happy to pay, to buy from a Swiss company. Your excellent customer service is the last bit that convinced me to put Musix as my first stop for shopping. Thank you !

I received the shipment today and thank you very much for your fantastic services.

I received the headphones today, it took me 5 second to make the decision to keep them, they are amazing. Once again you provide the best, even better than what I had in mind. Thanks!

Thanks - It was a pleasure to do business with you. I appreciate all the extra help on your part. I certainly will look at your sight for anything more I may need.

I love the new piano! The quality of the product and sound is just amazing. I was also very impressed by the efficiency and professionalism of your service - in true Swiss standard! By the way, I'll visit your shop in Bern on Thursday afternoon. My best wish to the prosperity of your business!

Excellent. Thank you very much for your support. Best regards, Leonel Bego

Thanks again for your dedication and professionalism