Customer feedbacks
Antonio B. - 27.12.2016
Delivered in Swiss Alpine Style!!! Love you guys at Musix.ch Thank you everyone!
Fernando K. - 23.11.2016
I've been a loyal Thomann customer for several years. I always praised their Customer Service and clean, efficient processes. Until then I didn't buy from Musix more often simply because your prices were significantly higher in the items I was buying. I'm always happy to pay a slightly higher price to support local companies...anywhere up to 10% is perfectly acceptable to me. But in my last 2 purchases you folks showed interest in capturing my business, and somehow levelled your prices to a reasonable price premium. That difference I'm happy to pay, to buy from a Swiss company. Your excellent customer service is the last bit that convinced me to put Musix as my first stop for shopping. Thank you !
Mark S. - 26.08.2016
We have all of the order delivered already !! That was fantastic service thank you so much. The boys (and myself) are very happy with both the guitars and are looking forward to their first lesson tomorrow.
Clare S. - 23.08.2016
I am very impressed by the prompt service you provided and will certainly use Musix again!
David W. - 10.02.2014
Many thanks for the great service provided late on Saturday afternoon and for preparing all ordered goods. Saturday evening the kit was up and running, I'm impressed.
Maria P. - 22.07.2016
I have to compliment Alberto Cusenza. I had some issues with the payment and everything, and he was super patient and answered my emails pretty quick. I'll wait for my order, but until now I really like how your store have so many options of instruments (I'm from Brazil and for me it's even weird that some cities such as Interlaken doesn't have any store as Musix) Your e-commerce was super helpful as well as your team. Have a nice evening!
Ali A. - 15.09.2015
I received the headphones today, it took me 5 second to make the decision to keep them, they are amazing. Once again you provide the best, even better than what I had in mind. Thanks!
Nadiya H. - 30.07.2015
Thanks for the very nice service - we got the piano today. Amazing job! Best regards
Stephen F. - 20.11.2013
Many thanks for the incredible customer service -- the replacement part arrived and works perfectly. Musix rocks!
Kevin A. - 21.12.2015
thanks for your help, speaker arrived Saturday morning as expected and worked great that evening. Payment already made electronically to reach your account tomorrow. Great service, thanks
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      Free delivery in Switzerland from CHF 50.-
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      Customer feedbacks
      Kevin L. - 02.02.2011
      Thanks - It was a pleasure to do business with you. I appreciate all the extra help on your part. I certainly will look at your sight for anything more I may need.
      Daniel L. - 14.09.2015
      Thank you for your help, and for letting me know that the originally ordered case was not the right option. That has certainly spared me the trouble of having to contact MusiX for a return and exchange.
      Eduardo H. - 16.02.2015
      thanks for your attention to my order, your shop is the best, great service.
      Bruce C. - 16.04.2012
      You guys are the best. I can't stop shopping with you!
      Merijn v. - 09.02.2015
      package has arrived! all good thank you for all the help
      Grégoire B. - 26.05.2014
      You guys are truly fast! Have a great week-end, gb
      Ali A. - 15.09.2015
      I received the headphones today, it took me 5 second to make the decision to keep them, they are amazing. Once again you provide the best, even better than what I had in mind. Thanks!
      Mark S. - 26.08.2016
      We have all of the order delivered already !! That was fantastic service thank you so much. The boys (and myself) are very happy with both the guitars and are looking forward to their first lesson tomorrow.
      Fernando K. - 23.11.2016
      I've been a loyal Thomann customer for several years. I always praised their Customer Service and clean, efficient processes. Until then I didn't buy from Musix more often simply because your prices were significantly higher in the items I was buying. I'm always happy to pay a slightly higher price to support local companies...anywhere up to 10% is perfectly acceptable to me. But in my last 2 purchases you folks showed interest in capturing my business, and somehow levelled your prices to a reasonable price premium. That difference I'm happy to pay, to buy from a Swiss company. Your excellent customer service is the last bit that convinced me to put Musix as my first stop for shopping. Thank you !
      Kevin A. - 21.12.2015
      thanks for your help, speaker arrived Saturday morning as expected and worked great that evening. Payment already made electronically to reach your account tomorrow. Great service, thanks
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